About
Learn what it takes to work at one of the airline industry's most visible airport positions and obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Who should attend
Airline passenger service staff Ground Handling Agents’ passenger services staff Airport operators staff providing passenger services Civil Aviation Authorities staff providing passenger services Anyone wishing to start a career as a Passenger Service Agent
What you will learn Upon completing this course you
Understand how airlines and airports operate in relation to the provision of passenger services Learn about passenger and baggage check-in and boarding procedures, including passengers with special needs Interpret the respective regulatory requirements related to passenger and baggage transport.
Course content
Introduction to airport and airline operations Computer Reservations (CRS) and Departure Control Systems (DCS) functions.
Course Duration
This course requires approximately 45 hours of study to be completed in 12 months.
Certificate awarded
After successfully passing the final exam. You will get a Certificate of International Recognization.
Developing professionals for tomorrow's air transport industry.
With over 52 million tons of cargo shipped annually, the air cargo industry is a dynamic and essential field. Prepare yourself to enter this industry with our comprehensive cargo training course. You will learn about essential cargo rules and procedures, understand the operations of freight forwarders and airline cargo units, and gain valuable insights into the field. What you will learn: Guide clients on rules and procedures for air freight shipments Arrange air cargo shipments following standard regulations Apply published rates and charges for air cargo shipments Complete air waybills accurately Prepare shipments for safe and efficient carriage Course Content: Operations at cargo agencies, airlines, and freight forwarders Basics of cargo acceptance and rating principles Air waybill completion Industry terminology and abbreviations Geography, TACT, and other cargo manuals Sales and marketing for cargo agents and air freight forwarders Roles in airline and manufacturer sales, reservations, and acceptance Junior-level management in cargo agencies, airlines, and manufacturers Note: Internship opportunities will be provided with a leading logistics company in the UAE. Course Duration This course requires approximately 160-200 hours of study time.
This course prepares you to provide you with a solid overview of the airport operations field and with tools to apply...
